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Free delivery artwork

6 reasons to deal with us by Mail Order

FREE delivery on all orders over 150 within the United Kingdom

 

FULL money back guarantee if not satisfied (see terms)

 

SECURE credit card handling system (or we can accept a cheque or postal order if you prefer)

 

ADVICE available in store or over the phone by our experienced staff

 

A FAMILY BUSINESS, proud  of our reputation built over 50 years

 

Above all the customer comes first, and yes, WE MEAN IT!.

 

Terms of our mail order service

FREE DELIVERY

Delivery within the United Kingdom is free for all orders of 150.00 and over. Delivery within the EEC will be at cost.

For the USA, Canada, Australia, New Zealand and Japan and most other countries delivery will be from 20 depending on size and weight. Please ask for a quote.

 

FULFILLMENT

For all items in stock, orders will be confirmed abnd fulfilled withing 5 working days. Please allow a further 5 working days for delivery within the UK and another 5 days for delivery in the EEC. Delivery to the rest of the world will depend on the carrier used and will be quoted on confirmation of order. Out of stock items will be placed on back order and the customer advised at once. Items no longer available will be advised to the customer within 72 hours.

 

CURRENCY

All transactions are in Sterling at the prevailing exchange rate on the day of purchase.

 

PAYMENT

Payment can be made by cheque, bank transfer or credit card in advance of shipment, using email, telephone or post.

 

TAX

All prices on Artycat.com are inclusive of VAT

 

GUARANTEE

We will accept the return of any goods ordered by Mail Order and sent back to us within 14 days of receip for any reason, provided they are returned to us in the condition they were received, by a reputable carrier and at your expense. Any item over 500.00 in retail value must be returned to us by a carrier approved by us in advance and fully insured.

 

ORDERING AND ADVICE

Email advice: advice@artycat.com

Just tell us your problem and give us your telephone number if you are in the UK

 

TELEPHONE ORDERS FOR ARTWORKS AND CRAFTWORKS: 44 (0)1634 843881

(9.00am to 5.30pm Monday to Friday, 9.30am to 5.30pm Saturday)

 

TELEPHONE ORDERS FOR FRANCIS ILES GALLERY: 44 (0)1634 843222

(9.30am to 5.30pm Monday to Saturday)

 

Francis Iles Art & Craftworks 104 High Street, Rochester, Kent ME1 1JT  44 (0)1634 843881

Monday to Saturday 9.00am-5.30pm   Go to our Mail Order page for delivery details and charges.

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Visit our Gallery website www.francis-iles.com   Francis Iles and the Artists of Russia www.artistsofrussia.com